Support
Find answers to common questions about our video production, web development, and marketing services.
Video production costs vary based on project scope, length, and complexity. Simple social media videos start around $1,500-3,000, while commercial productions typically range from $5,000-25,000+. Corporate videos and brand films fall somewhere in between. We provide detailed quotes after understanding your specific needs during a free consultation.
Most video projects take 2-6 weeks from concept to delivery. A simple promotional video might be completed in 2 weeks, while a commercial or brand film could take 4-6 weeks. This includes pre-production planning (1-2 weeks), filming (1-3 days), and post-production editing (1-3 weeks). Rush projects are available for an additional fee.
Yes! We offer full-service video production including concept development, scriptwriting, storyboarding, and creative direction. Our team works closely with you to understand your brand voice and goals, then crafts a compelling narrative that resonates with your target audience.
We use professional cinema-grade equipment including RED and Blackmagic cameras, professional lighting kits, wireless audio systems, and stabilization gear like gimbals and sliders. Our equipment selection is tailored to each project's needs to ensure the highest quality output.
Our standard packages include 2-3 rounds of revisions. We provide a rough cut for initial feedback, then refine based on your input. Additional revision rounds can be added if needed. We find that clear communication during pre-production minimizes the need for extensive revisions.
Yes, we serve all of California including Fresno, Los Angeles, San Francisco, San Diego, Sacramento, and many other cities. We handle all travel logistics and can film at your location, our studio, or scout and secure external locations that fit your vision.
Website costs depend on complexity and features. A professional business website typically ranges from $3,000-10,000, e-commerce sites from $8,000-25,000+, and custom web applications from $15,000+. We offer transparent pricing and provide detailed proposals after understanding your requirements.
A standard business website takes 4-8 weeks, while e-commerce sites and custom applications may take 8-16 weeks. This includes discovery and planning (1-2 weeks), design (2-3 weeks), development (2-6 weeks), and testing/launch (1-2 weeks). We provide detailed timelines in our proposals.
We primarily build with Next.js, React, and TypeScript for modern, fast, and scalable websites. For e-commerce, we work with Shopify or custom solutions. Our sites are optimized for performance, SEO, and accessibility. We choose technologies based on your specific needs and long-term goals.
Yes, we offer managed hosting and maintenance packages starting at $99/month. This includes hosting, SSL certificates, regular backups, security updates, uptime monitoring, and minor content updates. We also offer 24/7 support for critical issues.
Absolutely. All our websites are fully responsive and optimized for mobile devices. With over 60% of web traffic coming from mobile, we design mobile-first and ensure your site looks great and functions perfectly on all screen sizes.
Yes, SEO is built into every website we create. This includes technical SEO (site speed, structure, meta tags), on-page optimization, schema markup, and local SEO for California businesses. We also offer ongoing SEO services and content marketing packages.
We offer comprehensive digital marketing including SEO, paid advertising (Google Ads, Meta Ads), social media marketing, email marketing, content marketing, and brand strategy. Our integrated approach ensures all channels work together to maximize your ROI.
We track key performance indicators (KPIs) specific to your goals: website traffic, lead generation, conversion rates, customer acquisition cost, and revenue attribution. You receive monthly reports with clear metrics and actionable insights. We use tools like Google Analytics, call tracking, and CRM integration.
Our marketing management starts at $1,500/month plus ad spend. For paid advertising, we recommend a minimum ad budget of $1,000-2,000/month to gather meaningful data and see results. Larger budgets allow for faster testing and scaling of successful campaigns.
Results vary by channel. Paid advertising can generate leads within days. SEO typically shows meaningful results in 3-6 months. Social media engagement builds over 2-3 months. We set realistic expectations and provide regular progress updates throughout your campaign.
We work with diverse industries including professional services, healthcare, real estate, hospitality, e-commerce, and local businesses. Our team researches your specific industry and competitors to develop tailored strategies that resonate with your target audience.
Yes, we offer brand strategy and visual identity services including logo design, brand guidelines, marketing collateral, and social media templates. A strong brand foundation enhances all your marketing efforts and builds recognition with your audience.
Getting started is easy. Book a free 30-minute consultation through our website, or call us at (559) 524-1808. We'll discuss your goals, answer your questions, and provide a custom proposal within 48 hours. There's no obligation and no pressure.
We serve all of California with a focus on the Central Valley (Fresno, Visalia, Bakersfield), Bay Area (San Francisco, San Jose, Oakland), Southern California (Los Angeles, San Diego, Orange County), and Sacramento region. We also work with clients nationwide for web and marketing projects.
We respond to all inquiries within 24 hours, typically same-day during business hours (Mon-Fri 9am-6pm PST). For active projects, your dedicated project manager is available via email, phone, or scheduled calls. Emergency support is available for hosting clients.
We accept credit cards, ACH bank transfers, and checks. Projects typically require a 50% deposit to begin, with the balance due upon completion. For larger projects, we offer milestone-based payment plans. Net-30 terms are available for established clients.
Yes, we offer various support packages depending on your needs. This includes monthly retainers for marketing, hosting and maintenance for websites, and project-based support for video. Many clients become long-term partners as their businesses grow.
Your satisfaction is our priority. We include revision rounds in all projects and maintain open communication throughout. If issues arise, we work with you to make it right. Our commitment to delivering quality work has helped us build lasting relationships with our clients.
We're here to help. Schedule a free consultation and get personalized answers to your questions.